Frequent Asked Question

1.What’s your booking policy?

To guarantee availability, booking is required 1 day prior to pickup day/time.
Booking at short notice is available on request, please call 1300219740.

2.Do you accept credit card payments?

Yes, we accept all major credit cards:
Pre-payment is required for some bookings, We accept all payment through Stripe.We also accept Cabcharge. Our all invoices process through secure payment system provided by Stripe

3.How do I get Booking Confirmation?

Once we received your booking information one of our staff will contact you shortly by Email or Phone.

4.Is my payment is secure?

Yes, your online payment is secure as we use third party secure payment service provided by Stripe  secure payment system.

5.How do I get Refund in emergency situation or cancellation of my travel plan?

Your payment is fully refunded if you send us cancellation email 6 hour prior to pickup time or can be rescheduled without a charge.

6.Is my Chauffeur will wait for me at Sydney Domestic Airport or Sydney International Airport?

Yes, we provide Sydney Airport pickup service till we collect you from Sydney Domestic Airport and Sydney International Airport. Our Chauffeur will check regularly flight detail as mentioned in booking and follow up the landing time.

7.Can I change my reservation time without paying extra?

Yes, you can change reservation time 6 hour prior to pickup time.

8.Do you accept cash?

Yes, we do accept cash,

9.What is the best way to contact management?

In regarding for reservation is best way use our booking form. Any other issue contact us or please call or text us 1300219740.