Frequent Asked Question

1.What’s your booking policy?

To reserve a specific vehicle, booking is required 8 hours prior to pickup time.
Booking at short notice is available on request, please contact us: 1300219740.

2.Do you accept credit card payments?

Yes, we accept all major credit cards:
Pre-payment is required for some bookings.

3.How do I get Booking Confirmation?

Once we received your booking information one of our staff will contact you shortly by Email or Phone.

4.Is my payment is secure?

Yes, your online payment is secure as we provide third party secure payment link to pay & confirm booking to our clients online.

5.How do I get Refund in emergency situation or cancellation of my travel plan?

Your payment is fully refunded if you send us cancellation email 3 hour prior to pickup time or can be rescheduled without a charge.

6.Is my Chauffeur will wait for me at Sydney Domestic Airport or Sydney International Airport?

Yes, We provide Sydney Airport pickup service till we collect you from Sydney Domestic Airport and Sydney International Airport. Our Chauffeur will check regularly flight detail as provided in booking detail and follow up the landing time.

7.Can I change my reservation time without paying extra?

Yes, you can change reservation time 1 hour prior to pickup time.

8.Do you accept cash?

Yes, we do accept cash,

9.What is the best way to contact management?

In regarding for reservation is best way use our booking form. Any other issue contact us or please call 1300219740.